Boutique Hair Salon

Updates To Our
Colour Service Pricing

Effective August 1, 2026.

Transparent, Fair and Consistent Colour Pricing

At Fifteen Twelve, we use SalonScale® to accurately measure the colour product used during each appointment. A standard amount of colour product is included in every colour service, while any additional product used beyond that amount is charged based on the actual quantity required.


For the majority of our colour guests, these updates will not result in any additional colour product charges


These updates are designed to keep our pricing transparent, ensure guests only pay for the colour product their service requires, and create a more consistent pricing structure across our team.

Included Colour Product by Service

The amounts above represent the colour product included in each service.

Standardized Colour Service Pricing

We’ve also standardized pricing for our Root Retouch, Root Retouch + Gloss, All Over Colour, and Toner services across each stylist experience level. This creates a more consistent pricing structure and makes it easier to understand pricing when booking with different stylists.

Rising Stylist
$100 - $160

Senior Stylist
$120 - $180

Lead Stylist
$130 - $190

Rising Stylist
$125 - $215

Senior Stylist
$145 - $235

Lead Stylist
$155 - $245

Rising Stylist
$135 - $225

Senior Stylist
$160 - $250

Lead Stylist
$165 - $255

Rising Stylist
$110 - $140

Senior Stylist
$120 - $150

Lead Stylist
$125 - $155

The pricing above reflects the total service price before any additional colour product charges, if applicable.

Will This Affect My Appointment?

For most guests, the answer is no.


The included colour product amount covers the majority of appointments.


Additional product charges are most likely to apply when significantly more colour is required due to factors such as:


  • Hair length
  • Hair density
  • Grey coverage
  • Colour corrections or specialty formulas
  • Multiple bowls of colour needed to complete the service


If additional colour product is required during your appointment, it will continue to be measured accurately using SalonScale.

What Isn't Changing?

Although we’re refining our pricing structure, several things remain exactly the same:

 

  • We will continue using SalonScale to accurately measure colour product during every appointment.
  • A standard amount of colour product is still included in your service.
  • Lightening services are not affected by these updates.
  • Your stylist will continue recommending only the colour necessary to achieve your desired result.
  • Our commitment to transparency, quality products, and exceptional service remains unchanged.

Why Are We Making These Updates?

These updates help us maintain a pricing structure that is fair, transparent, and consistent for every guest.

 
Fairness
Rather than increasing the base service price for every guest, additional product charges only apply when significantly more colour is required.

Transparency
SalonScale digitally measures the colour product used during your appointment, so any additional charges are based on actual usage rather than estimates.

Consistency
Standardizing pricing across stylist experience levels makes our menu easier to understand and creates a more consistent booking experience.

Frequently Asked Questions

Is SalonScale new?

No. We’ve been using SalonScale to accurately measure colour product during appointments. These updates simply refine the amount of product included in select services and standardize service pricing.

Will everyone pay additional product charges?

No. Most appointments remain within the included product amount.

Additional charges only apply when your service requires more colour than the included amount.

Are lightening services changing?

No.

Lightening services and their pricing remain unchanged.

Why can product usage vary?

Every guest’s hair is different.

Factors such as length, density, grey coverage, and the complexity of the service all influence how much colour is required to achieve beautiful, consistent results.

Can my stylist estimate this beforehand?

In many cases, yes. While the exact amount of colour product isn’t known until your service is complete, your stylist can usually provide an estimate if they expect your appointment will require significantly more product than the amount included.

How do you determine my hair length?

For root retouch services, we categorize root length by how long it has been since your last root retouch. 

  • Short: 5 weeks or less
  • Medium: 6-10 weeks
  • Long: 11-16 weeks
  • Extra Long: Over 16 weeks

For other colour services that vary based on the overall length of the hair, we use the following guidelines:

  • Short: Above Chin Length
  • Medium: Chin to Collarbone Length
  • Long: Collarbone to Mid-Back
  • Extra Long: Below Mid-Back

More Improvements Are Coming

We’re continuing to invest in making every part of your salon experience as seamless as possible.


Over the coming months, we’ll be introducing several improvements, including:


  • An improved online booking experience
  • Easier appointment management
  • Digital consultation and intake forms
  • More convenient appointment reminders and confirmations
  • Faster checkout and payment options
  • Better communication before and after your visit

We’re excited to share more details as these features become available.

Questions?

If you have any questions about these updates or your upcoming appointment, our team is always happy to answer any questions before your appointment.

Cancellation Policy

Please note that a valid credit card is needed to secure all bookings. In the event that you have to cancel or reschedule a reservation 48 hour notice is required. A charge will only be applied to your credit card if our cancellation policy is not met. Please read our cancellation policy.