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Part-Time Receptionist & Client Services Representative

Posted 1 week ago

Sept 21, 2022

We are hiring a part-time salon Receptionist/ Client Services Representative to join our Dream Team. If you have great customer service skills and are a dedicated, eager, friendly, candidate with strong work ethic, and want to work in an environment that is on top of the trends, inclusive and committed to your growth, we want you on our Dream Team!

1 to 2 years salon receptionist/ client relations representative experience is needed for this role which we hope will graduate into a management position.

Responsibilities:

  • Respond to all incoming calls and emails.
  • Schedule/book/reschedule salon and beauty services.
  • Check-in clients upon arrival.
  • Process payments of services.
  • Performing administrative duties such as counting orders and submitting order info into the inventory log.
  • Answering inquiries and complaints over the phone, over e-mail, and in person.
  • Assist in ensuring client needs are met and their experience is satisfying.
  • Book-keeping duties include reconciliation of daily reports of salon software.
  • Assist in maintaining the cleanliness of the salon.

Qualifications:

  • Friendly, honest, courteous, reliable, eager, motivated, strong work ethic, and able to take constructive feedback without issue.
  • Excellent customer service skills.
  • Strong aptitude with numbers.
  • Previous experience in sales and reception role.
  • Experience with salon/spa software is an asset (i.e. Vagaro).
  • Experience with cosmetic, salon, spa, medical spa industry.
  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Proficiency in MS Office (Word, Excel) is an asset.
  • Ability to maintain confidentiality and professionalism.
  • Strong time management and organizational skills.
  • Driven and ability to work with a team or with minimum supervision.

Salary and Perks:

  • $15.50-$20.00 per hour.
  • Benefits after probationary period.
  • Employee discount.

Qualified candidates are invited to submit their cover letter, resume, and references to hello@fifteentwelvesalon.com.

We thank all candidates for their interest, however only those candidates selected for an interview will be contacted.  

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Cancellation Policy

Please note that a valid credit card is needed to secure all bookings. In the event that you have to cancel or reschedule a reservation 48 hour notice is required. A charge will only be applied to your credit card if our cancellation policy is not met. Please read our cancellation policy.

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